It is extremely important that customers pay attention to where they are directed when using any internet search engine, warned DMV Administrator Anthony Silva.
Recently, several websites have appeared on the internet, claiming to offer Rhode Islanders DMV renewal services and information. However, they are not officially- approved websites and often, customers have been tricked into providing their personal credit card information and have been led to believe they have completed their renewals when in fact, they have not.
When viewing a page on the RI DMV website, please look to see that it states Official State of Rhode Island Website at the bottom of the page. If you suspect that you have been directed to an unofficial site, do not continue or pay any fees. Instead, log out and type dmv.ri.gov. When the search results are posted, click onto State of Rhode Island, Division of Motor Vehicles. Remember, the official web address is dmv.ri.gov, not .org or .com.
RI DMV provides all forms and information free of charge. RI DMV makes every effort to have these advertisers removed from the internet; however it is not possible to protect everyone from every deceptive site. Please note that RI DMV is not responsible for the content or actions taken by third-party unofficial websites. While the DMV is sympathetic to the problem, refunds cannot be provided to customers who use unofficial websites.